Returns must be initiated within 14 days of receiving your order. Items must be unused and in the original packaging. Reach out to our customer support team via live chat or email us at [email protected] to initiate the return process with your or
Once your return has been received and processed, you will be notified via email when the refund has been issued. Please allow up to 5 business days for the refund to reflect in your account.
At Vitamasques, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our customer support team via live chat or email us at [email protected] with your order num
Yes, we offer refunds and exchanges within 14 days of reciept of purchase. To be eligible for a refund or exchange, items must be returned in their original condition, with all tags and packaging intact. Please note that any items marked as clearance
We offer fast and free shipping for orders over $30/£30 within the contiguous United States and United Kingdom. We also offer express expedited options to VIP customers for free when they spend over $100/£100. All orders are shipped with tax and duti
If no one was home at the time of delivery, the carrier will leave the package in a safe location. Be sure to check around your home and with neighbors/building management who may have collected the package for you. Also, please double-check the ship
We are sorry to hear you received the wrong item in your order! Please report your order issue to our team via email for further assistance. Include a photo of the item received and the name of the missing item(s). Please double-check the package for
Our return policy allows returns for unopened or unused products purchased in the last 14 days upon reciept. If you'd like to proceed with a return, please email us at [email protected] or speak with us via live chat. Once your request is approved
Our return policy allows returns or exchanges for unused or unopened products purchased in the last 14 days. Please note that clearance items are not eligible for return. You can expect your refund to be processed within 7 business days or fewer, aft
Delivery times vary depending on the destination and the shipping method selected. US. • Standard Delivery: Typically arrives within 3-10 business days. • Standard USPS Priority Mail: Typically arrives within 2-7 business days. • Air Express Delivery
We offer free standard shipping on orders over $30. We also offer expedited shipping from $9.99. US. • Standard Delivery: Typically arrives within 3-10 business days. • Standard USPS Priority Mail: Typically arrives within 2-7 business days. • Air Ex
Yes, we do offer expedited shipping for domestic orders only for starting from $9.99 in the US and £8.00 in the UK. Please keep in mind that the order processing can take up to 24-36 hours.
We do not currently ship worldwide, but we're working hard on expanding to more places - we could be coming to you sooner than you think!
United Kingdom:. - Standard shipment: 17th December. - Express shipment: 19th December. United States:. - Standard shipment: 18th December. - Air Express shipment: 20th December, 12pm EST.