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Orders

How do I apply promo/discount codes?

To apply a promo or discount code:• Proceed to checkout and enter your code in the ['Discount Code'] field. • Click ['Apply'] to see your new total before finalizing your order.• Only one code can be used per order.If you’re having trouble entering y

Can I edit or add anything to my order?

Once an order is placed, we are unable to make changes to the order. However, if you need to update your shipping address or contact information, please contact our customer service team immediately after placing your order.

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Tracking information may not be immediately available after your

What do I do if my item(s) arrives damaged?

We’re sorry your item(s) have damage!. Some items break during shipment. We’ll do our best to help. Please email our team with an image of your damaged item for further assistance. While we may not be able to guarantee your exact order is replaced du

What is your cancellation policy?

Orders can be canceled within 2 hours. Please email our team with your cancellation request as soon as possible. You will receive confirmation of your cancellation if we’re able to make it happen. After this period, we may not be able to cancel your

How do I cancel my order?

You will have the option to cancel your order within your confirmation email. You may also contact our customer service team via the live chat or email us at [email protected]. Please include your order number and the reason for cancellation in yo

How do I track my order?

Once your order has been placed and processed, you will receive a confirmation email with your order details. This email will include a tracking number and a link to our tracking page. Click on the tracking number link or enter the tracking number in

VOXI Drop Campaign

If you're having trouble with your VOXI Drop redemption, we're here to help. This giveaway requires no payment, and does not use our checkout system. Follow these steps to ensure you secure your drop:. Troubleshooting:. If you are not seeing the form